Chatbot Adoption in Indonesian Banking: Exploring the Roles of Trust and Corporate Reputation. JSHP ( Jurnal Sosial Humaniora dan Pendidikan), [S. l.], v. 10, n. 1, p. 1–13, 2026. DOI: 10.32487/jshp.v10i1.2800. Disponível em: http://jurnal.poltekba.ac.id/index.php/jsh/article/view/2800. Acesso em: 6 nov. 2026.