Strategi Menangani Tamu Check in saat Kamar Penuh: Studi Kasus Salahsatu Hotel di Kota Balikpapan. JSHP ( Jurnal Sosial Humaniora dan Pendidikan), [S. l.], v. 8, n. 1, p. 37–50, 2023. DOI: 10.32487/jshp.v8i1.1776. Disponível em: http://jurnal.poltekba.ac.id/index.php/jsh/article/view/1776. Acesso em: 12 nov. 2026.